Ordering Vadim's Custom Bass

Ordering a bass starts with a discussion (preferably by phone, but e-mail exchange is possible too). You and Vadim will discuss the appearance of your future instrument in great details, as well as the materials to be used, the quality of the sound, the kind of finish. You will also discuss the price and the timelines. The second step is filling out the order form, recording all the above specifications and details you and Vadim agreed on.

Procedures for ordering:

1. Select materials and parts for your Vadim bass.
2. Total all options and add to the base price.
3. Send a 30% deposit by check or money order payable to Vadim Rubtsov (Canada) or John Faison (US customers) along with a copy of your order form. Keep the original for your records. Once the deposit received, Vadim will begin building your instrument.
4. All instruments must be paid in full with a certified check or money order before leaving these premises. All shipping costs, insurance, etc. are the responsibility of the purchaser unless previously agreed upon by seller.
5. Each instrument is handmade to order, so please allow for a four to six month buildup time. Orders are on first come, first serve basis so build up time may be shorter when possible.

• Download Vadim Instrument Order Form (Fillable PDF)


Your New Vadim Bass Guitar Warranty covers defects in material and workmanship in Vadim products purchased in the U.S.A. and Canada.

What This Warranty Does Not Cover:
(1) damage caused by accident, misuse, abuse, improper installation or operation, rental, product modificationor neglect;
(2) damage occurring during shipment;
(3) damage caused by repair or service performed by persons not authorizedby Vadim and Basslife USA;
(4) products that have been altered, defaced or modified;
(5) products not purchased directly from Vadim Basses or Basslife / USA.

Who This Warranty Protects: This Warranty protects only the original purchaser of the product. How Long This

Warranty Lasts: The Warranty begins on the date of purchase by the original purchaser. The duration of the Warranty for Bass Guitars is 2 years.

What Vadim Basses Will Do: We will repair or replace (at Vadims’s discretion) products covered by warranty at no charge for labor or materials. If the product orcomponent must be shipped to Vadim for warranty service, the consumer must pay initial shipping charges. If the repairs are covered bywarranty, Vadim Basses will pay the return shipping charges.

How To Get Warranty Service:
(1) Contact Vadim Basses in Canada or Basslife in the USA.
(2) Upon approval from Vadim Basses or Basslife USA take the defective instrument and your sales receipt to any certified Bass Guitar technician or guitar service center for confirmation of condition and needed repairs. Vadim Basses will either reimburse original purchaser or pay the approved repair facility directly.
(3) All Vadim Basses can be serviced or repaired locally in the Toronto area by appointment only.